Privacy Policy

This Privacy Policy explains how Marquee AI Venture Studio LLC, doing business as MarqueeOS ("MarqueeOS," "we," "us," or "our"), collects, uses, shares, and protects information in connection with our website at marqueeos.co (the "Site") and our related communications and services.

We built the Site to be lightweight and privacy-respecting. We use Google Analytics to measure Site traffic in aggregate, which sets first-party analytics cookies. We do not set advertising cookies and do not run third-party advertising pixels. Most information we hold about you is information you choose to give us, for example when you email us or book a call.

1. Information we collect

Information you provide to us

• Contact information you send when you email us or otherwise reach out (such as your name, email address, company, and the content of your message).
• Scheduling information when you book a call. Bookings are handled by our third-party scheduling provider, Cal.com, which collects your name, email, and meeting details under its own privacy policy.
• Prospect and business information we may collect or receive from business data providers, or that is publicly available, to evaluate whether our services are a fit for your company.
• Client and billing information if you engage us for paid services, including the details needed to prepare agreements and process payment. Payments are processed by Stripe; we do not store full card numbers.

Information collected automatically

• Server and hosting logs. Our hosting provider, Vercel, automatically records standard technical data when you visit the Site, such as your IP address, browser type, device information, referring page, and the time of your request. This is used to operate, secure, and troubleshoot the Site.
• Analytics data. We use Google Analytics 4 to understand how visitors use the Site in aggregate, such as pages viewed, approximate location, device and browser type, referral source, and on-page interactions. Google Analytics sets first-party cookies and processes this data on our behalf as described in Google's Privacy Policy. We do not use it to serve ads or build advertising profiles.

2. How we use information

We use the information above to:

• Respond to your inquiries and schedule and hold calls.
• Provide, prepare, and deliver our services and agreements.
• Process payments and maintain business, accounting, and tax records.
• Operate, secure, maintain, and improve the Site.
• Send you communications you have requested or that relate to an active engagement.
• Comply with legal obligations and enforce our agreements.

We do not use the Site to serve behavioral advertising, and we do not build advertising profiles about visitors.

3. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:

• Service providers. With vendors who perform functions on our behalf, under contract and only as needed. These currently include Cal.com (scheduling), Stripe (payment processing), Vercel (website hosting), Google Analytics (Site traffic measurement), and Google Workspace (email and file storage).
• Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of MarqueeOS, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
• With your direction. When you ask us to share information with a third party.

4. Cookies & tracking

The MarqueeOS marketing Site uses Google Analytics, which sets first-party analytics cookies to measure Site traffic and usage in aggregate. We do not set advertising cookies and do not use third-party advertising pixels. Our hosting provider may also use strictly necessary technical measures to deliver and secure the Site. You can opt out of Google Analytics across all sites using the Google Analytics Opt-out Browser Add-on, or block cookies through your browser settings. Third-party tools you interact with off-Site (such as Cal.com when you book a call, or Stripe when you pay an invoice) may use their own cookies under their own policies.

5. Client engagement data

In the course of delivering services, we may process client data using AI and automation tools as permitted by our engagement agreement. We bind our subprocessors to confidentiality obligations consistent with that agreement.

6. Data retention

We keep personal information only as long as needed for the purposes described here, including to provide our services, maintain business and tax records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or de-identify it.

7. Data security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices & rights

• Access, correction, and deletion. You may ask us to access, correct, or delete personal information we hold about you. See the contact details below.
• Email. You can opt out of non-essential emails at any time by replying and asking us to stop, or using any unsubscribe link.
• Cookies & analytics. The Site uses Google Analytics cookies to measure traffic. You can opt out with the Google Analytics Opt-out Browser Add-on or by blocking cookies in your browser. We do not set advertising cookies.

9. California privacy rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively "CCPA"), gives you certain rights. We provide these rights regardless of whether we are strictly required to as a covered business.

Categories of personal information

In the past 12 months we may have collected the following categories: identifiers (such as name, email, IP address); commercial information (such as services inquired about or purchased); internet or network activity (such as server log data and Google Analytics usage data); and professional or employment-related information (such as company and role). We collect these from you directly, from your use of the Site, and from business data providers or public sources.

Your CCPA rights

• Right to know the categories and specific pieces of personal information we have collected about you.
• Right to delete personal information we have collected, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of.
• Right to non-discrimination for exercising your rights.

To exercise any of these rights, email support@marqueeos.co with "Privacy Request" in the subject line. We will verify your request by reasonable means, typically by confirming control of the email address on file, and will respond within the timeframes required by law. You may use an authorized agent, with proof of authorization.

10. Children's privacy

The Site and our services are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to this policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, take additional steps as required by law. Your continued use of the Site after an update means you accept the revised Policy.

12. Contact us

Questions or requests about this Policy or your information:

Marquee AI Venture Studio LLC (d/b/a MarqueeOS)
211 South State College Blvd, #10179, Anaheim, CA 92806
Email: support@marqueeos.co